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Frequently asked questions
Everything you need to know
What kind of phone systems does SmartAutomations.Care work with?
SmartAutomations.Care is designed for flexible setup and can be integrated with a wide variety of phone systems. Our goal is to work with what you already have. Contact us to discuss your specific phone system.
Is SmartAutomations.Care compatible with my EMR/Agency Management Software?
We are EMR-agnostic, meaning our system is built to be fully compatible with any EMR or agency management software you use. We focus on pushing data to your existing platforms, not making you switch.
Does this replace my team or answering service?
Not at all. We don’t replace your team, we make them better. Our platform reduces the time spent typing notes or logging information so your staff can focus on problem-solving and client care.
Can I customize it for my agency’s needs?
Absolutely. Every agency is different. We tailor our automation to match your internal workflows and operational priorities.
What kind of support do you offer?
We offer comprehensive support to ensure you get the most out of SmartAutomations.Care. Details of our support packages can be discussed during your consultation.
Is it secure and HIPAA-compliant?
Yes. We follow all industry-standard security protocols and ensure compliance with HIPAA to protect your clients’ and caregivers’ sensitive information.
How do I get started?
You can book a demo here or email us directly at Info@SmartAutomations.Care
Still have questions?
Can’t find the answer you’re looking for? Please reach out.
